Strategic Plan | Communications

Ensure open lines and effective methods of communication inside and outside County government.

Strategies

1. Establish an effective Public Information Office, the areas of responsibility of which may include:
   1. Author & distribute an external newsletter
   2. Serve as point of contact for FOIA requests & responses
   3. Coordinate community relations events & programs
   4. Oversee & coordinate content of the County's website
   5. Serve as ombudsman in resolving citizen complaints
   6. Serve as the primary media contact during emergency
   operations
   7. Coordinate media requests & press releases
2. With the help of outside consultants, develop and implement a comprehensive strategic communications plan to more effectively serve Berkeley County citizens & employees by providing complete, timely, and accurate information about Berkeley County Government.
3. Conduct a resources assessment in order to determine current capabilities and identify potential opportunities.

This is only a partial list. Please check back as we are still in the process of continuing to identify additional strategies.