Analyst working on court management system

Welcome to the Berkeley County Information Technology Department

Carole Grant, Director

Mission statement
To provide efficient, effective and secure Information Technology services to the citizens and staff of Berkeley County Government.

The Information Technology (IT) Department provides professional, reliable and comprehensive computer services to all departments and agencies of Berkeley County Government. To ensure the citizens of Berkeley County are served in the most effective and efficient manner, the IT professional staff:

• Provides appropriate access for citizens to public information and services via the Berkeley County website
• Manages, maintains and updates the Berkeley County website
• Participates in the planning, design and purchase of new application software, computer systems hardware, network and communications equipment and related services
• Initiates, verifies and secures all system back-up resources and media
• Maintains an inventory and documentation of all computer hardware and software resources, maintenance contracts, licenses, service calls and other related information
• Investigates, documents, initiates and verifies resolution of all hardware, software and system operational problems
• Assists all system users with the use of current software and transition to new software applications and hardware
• Provides appropriate access to Internet resources and email services for authorized county staff
• Ensures all IT staff remain current on the maintenance and operation of networks, systems hardware and software
• Provides ongoing programming services and support
• Manages and Validates programming and other products and services provided by contract vendors

If you are having problems utilizing any portion of the Berkeley County website, please e-mail our webmaster.

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